Policy
We are unable to accept returns on open products. Oils, powders and any other unopened product may be returned for exchange or refund within 14 days of receipt .
We ship (via priority mail).
Privacy Policy
You can expect to be notified of the following: what personally identifiable information of yours is collected; what organization is collecting the information; how the information is used; with whom the information may be shared; what choices are available to you regarding collection, use and distribution of the information; what kind of security procedures are in place to protect the loss, misuse or alteration of information under the company's control; and how you can correct any inaccuracies in the information.
Information We Collect
We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our Web sites to provide you with a superior shopping experience and to communicate with you about products, services, and promotions.
Customer Reviews
We are pleased to hear from our customers and welcome your comments regarding our products. Customer Reviews allow other customers to see what you think about a product. We allow you the option of sharing your review anonymously by selecting "Anonymous" when submitting your review.
Other Information You Provide
We collect additional information that you choose to give us. For example, you provide information to us when you complete surveys or contest entry forms, sign up for special discounts or coupons, communicate with us by e-mail, phone or otherwise, provide product reviews, or provide alternative delivery addresses.
Security
When you place an order online, your personal information and credit card or debit card information are encrypted using SSL encryption technology before being sent over the Internet, We use SSL technology to prevent your information from being stolen or intercepted while being transferred to us. Your credit card information is always stored in encrypted form in a restricted-access database that is away from our Web site database so it isn't connected to the Internet, to keep it safe from hackers.
Unsolicited E-mail (SPAM)
Your privacy is very important to us. Be assured that, in accordance with this privacy policy, we do not sell or distribute our customer list to third parties. You should be aware, however, that unscrupulous marketers can sometimes "harvest" your e-mail address directly from your computer or another person's address book or even obtain your e-mail address through programs that automatically search web pages and e-mail traffic for e-mail addresses.
Children
We do not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use our Web site only with the involvement of a parent or guardian.
Linked Web Sites
Our Web stores may contain links to and from other sites operated and maintained by separate companies. We have no responsibility for linked Web sites (including the Web sites of participants in our associate program) and provide these links solely for the convenience and information of our visitors. The privacy policies of these sites may differ from our policy, so you should always review the privacy statement of each linked Web site you visit.
Your Consent
By using our Web site (including through our customer service line), you consent to the collection, use, and disclosure of information in accordance with the terms of this privacy policy. We reserve the right to modify or amend this policy at any time. If we ever change our privacy policy, we will post any changes on this page or send you an e-mail so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. Unless we clearly state otherwise, the changes to our privacy policy will affect only the information we collect after the effective date of the change.
Contact
Please send us an email with your question(s) to customer service at gail@chasedev.com.